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Frequently Asked Questions


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General
    
  • Why are waterbeds not allowed?
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  • Is smoking allowed?

    • Billing
        
  • I recieved an ivoice from Trinity Villas for my utilities, when is this bill due?
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  • How do I make rental payments?
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  • What address do I mail my check to?
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  • How do I make utility payments?
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  • How do I submit payments for my invoice from Trinity Villas?
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  • Why do I have a late fee on my invoice?

    • Move-In
        
  • What is the Move-In Check List?
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  • What is the general move in procedure?

    • Move-out
        
  • When will I recieve my security deposit refund?
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  • Will I get my security deposit back?
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  • I want to move out of my apartment, what do I need to do?
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  • When do I need to be entirelly moved out of the apartment?

    • Prospective Tenants
        
  • I would like to tour a property, how schedule an appointment?
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  • How much will it cost to move into my apartment?
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  • How long is a standard lease term?
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  • Do you allow pets?
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  • What determines whether or not someone is eligible to be accepted as a tenant?

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